Tips for Retaining & Recruiting Town Volunteers
- Hold a Community Service Awards event (could be a barbeque, e.g.) to honor outstanding local volunteers who have demonstrated selfless devotion for the betterment of the community.
- Have an "at-home tea party" (send volunteers a tea bag in a card and ask them to enjoy a cup of tea in the quiet of their own home).
- Write a news article to be published in the local newspaper, highlighting their contribution or impact upon the program or clientele.
- Write a news article to be published in the town's newsletter.
- Send a thank-you note.
- Ask a volunteer for their input about a program or evaluation.
- Utilize a volunteer suggestion box. Carefully consider their suggestions!
- Ask a volunteer to serve in a leadership role.
- Ask a volunteer to conduct an orientation or educational program.
- Ask a volunteer to coordinate a program, event, or initiative.
- Invite volunteers to staff meetings. Encourage them to contribute and participate.
- Ask a volunteer to develop a window or tabletop display to promote a program.
- Send a volunteer to a conference.
- Ask the volunteer to present a report, lesson, workshop, or seminar on some aspect of the conference they attended.
- Cultivate volunteer’s special interests. Whenever possible, encourage pursuit in their volunteer role.
- Share the success or impact of one volunteer with others at a meeting or gathering.
- Provide extrinsic rewards (certificates, plaques, pins, etc.). Have a "volunteer of the month" award.
- Host a banquet, luncheon, dessert, tea, or reception in the volunteers' honor.
- Establish a Volunteer Honor Roll.
- Provide educational resources for the volunteers to utilize (videos, pamphlets, books, curriculum, etc.).
- Ask effective volunteers to each recruit another volunteer who is "just like them."
- Debrief with volunteers following a conference, program, or activity that they participated in or assisted with.
- Nominate a volunteer to teach a workshop. When the workshop is accepted, assist the volunteer in preparation.
- Ask an effective volunteer to mentor a new recruit.
- Provide an effective orientation for each volunteer position.
- Send peppermint candies to your organization’s volunteers with the message "You're worth a mint!"
- Recognize and share innovative suggestions or programs.
- Recognize volunteer’s tenure and/or the number of hours contributed to the agency, organization, or program.
- Ask a volunteer to speak at a volunteer meeting.
- Run a photograph and news story about the volunteer in the local newspaper.
- Ask a volunteer to make a television appearance or radio announcement.
- Enable a volunteer to move on to expanded or higher level responsibilities.
- Share the volunteer’s personal success story.
- Surprise a volunteer with a birthday cake.
- Nominate volunteers for awards.
- Attend personal celebrations (birthdays, anniversaries, etc.).
- Make sure that the volunteer is a "good fit" with their volunteer role.
- Plan a volunteers outing (picnic, theater, ball game, family day, pool party, etc.).
- Praise volunteers in public, especially in front of family and friends.
- Send a thank-you note to the volunteer’s spouse to thank him/her for sharing his/her spouse’s time and talents with the town.
- Secure complimentary gift certificates from businesses or the Chamber of Commerce.
- Print business cards for volunteers.
- Plant a tree or flowerbed in a volunteer’s name.
- Encourage volunteers to assume community leadership roles.
- Volunteer Fire Service Recruitment and Retention Resources